Biting the hand that feeds IT Biting the hand that feeds IT 
| Service Strategy based on ITTIL V3: A Management Guide | ||
| In Stock | ||
| Book Information | |
| The Management Guides are a concise summary of the ‘Foundations of IT Service Management based on ITIL V3’. A quick, portable reference tool to the standards used within the Service Management community. Not only includes the Lifecycle Approach but in addition covers the processes in a separate section as well.
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Published by: VAN HAREN PUBLISHING