Published by: MICROSOFT PRESS
Author: Jim Steger; Mike Snyder; Brad Bosak; Corey O'Brien; Philip Richardson
Number of pages: 640
Group: DYNAMICS
ISBN: 0735625948/9780735625945
User level: Programmer - Int/Adv
Objective: Reference
Date Published: October 2008
 RRP £37.99 Save 34%
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Get hands-on and conceptual guidance for creating and adapting customer relationship management (CRM) solutions—direct from leading CRM consultants. This reference details design and coding practices that allow you to customize Microsoft Dynamics CRM 4.0 to meet specific business needs. Get expert insights on customization, integration, and extension; end-to-end solution designs from the product team; and numerous case studies that demonstrate how to customize Microsoft Dynamics CRM as a business solution. The book covers the three major deployment options available: on-premises, partner-hosted, and CRM Live.