Interactive Training "Just like your own private tutorial!"
TS Interactive delivers the ideal method for supporting end users of Windows XP technologies. It is perfect for those following MCDST certification paths, or for those who troubleshoot basic problems configuring and maintaining applications such as Microsoft Office, Outlook Express and Internet Explorer in their organisation.

The course is presented by an expert instructor and combines engaging graphics with simulated exercises to provide a dynamic interactive learning experience. The course is self-contained, with 12 hours of training and a 200 page eBook on the CD. As each lesson is self-paced, your learning fits into your lifestyle and the speed is up to you!

Learning to support users that are running Windows XP operation systems is challenging enough due to the many new features contained in the operating system. Adding even more to this challenge is the need to support complex applications running in the XP environment.

This critical IT course provides individuals who are new to Microsoft Windows XP with the knowledge and skills necessary to troubleshoot basic problems end users will face related to configuring and maintaining applications such as Microsoft Office, Outlook Express, Internet Explorer and other applications that run on a Microsoft Windows XP Operating System. This is the second course in the Microsoft Certified Desktop Support Technician curriculum.

- Fast paced and focused preparation for MCDST exam 70-272
- Engaging and effective graphics illustrate every point
- Testing throughout. The pre-tests allow you to customise the course based on your answers
- Hands-on Labs. “Learn by doing” with hands-on labs and real world simulations
- Includes 200 page printable and searchable eBook to supplement the course