Published by: BUTTERWORTH - HEINEMANN
Author: Hoyle, D
Number of pages: 678
Group: INFORMATION SYSTEMS MANAGEMENT
ISBN: 0750667850/9780750667852
User level: Intermediate/Advance
Objective: Reference
Date Published: December 2005
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Since publication of the fourth edition in 2000, David Hoyle has collected the experiences of organizations, quality managers and auditors who have actually worked with the present version of the ISO 9000 standard, and these are now presented in this new edition of this the leading quality management systems guide.