Biting the hand that feeds IT Biting the hand that feeds IT 
| Predictable Surprises | ||
| Special Order | ||
| Book Information | |
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Most events that catch us by surprise are both predictable and preventable, but we consistently miss (or ignore) the warning signs This book shows why such “predictable surprises” put us all at risk, and shows how we can understand, anticipate, and prevent them before disaster strikes. There is a universal fear factor surrounding this subject: that society and the workplace are filled with disasters in the making that we could prevent if we only knew what to look for. This book plays on that fear and offers a positive, proactive resolution to it.
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Published by: HARVARD BUSINESS SCHOOL PRESS